The technician came out to repair my auto lift and I want you to know what a wonderful experience it was. He did an outstanding job, he fixed it in a short period of time, was so polite and professional. He had such a kind smile and explained everything to me. When the lift was fixed, he showed me the repair and explained to me exactly what he had done.
January 17, 2018
The sales guy didn't sell me the expensive thing I asked for. He showed me a less expensive solution to my problem.
Pleased with responsiveness, particular by Austin Gangestad. We had to have batteries replaced because of my negligence, but the machine is otherwise fine and works well in all weather. The technician put me on to places where the required batteries, if ever needed replacement again, could be obtained inexpensively, and he showed me in detail the relatively simple replacement process.
Suggestion that can be communicated to customers: a simple Weber-brand weather cover for a 22-inch round Weber barbecue is a perfect fit for this Bruno model and hangs clear to the bottom of all machinery, keeping it completely rain and snow free and is not at all clumsy. It is far superior to the frame-mounted partial cover that comes with the stair climber and costs about $30 at Home Depot.
My dad got two stair lifts installed and they work wonderfully. They were able to come install them before his discharge so they were in place by the time he got home - which gave 101 mobility only a week to get it done. I appreciate how accommodating and fast they were.
The staff went all out to get the chair lift in place by deadline so my husband could come home and not to a small assistant living place on very short notice. Many thanks for the hard work.
The product is very streamline and clean looking.
The Bruno stair lift fits my needs perfectly. It has become an essential tool in managing my disability. The installation was professional and faster than predicted, and Jake was friendly and helpful in demonstrating the operation of the stair lift and answering my questions.
My husband and I were extremely satisfied with all personnel at 101 Mobility. They were professional and courteous from the beginning of our search for, and ultimate purchase and installation of, a lift in our 2014 Pathfinder. Paul Singletary, the installer, took the time to brief us on the procedure and then completed the installation with minimum alteration to the vehicle. He came across as a true professional and expressed great pride in his work, which is a rare find these days. We were more than satisfied with the final installation. We wish to thank him personally for his help and thoughtfulness. He certainly is a tremendous asset to the 101Mobility organization.
These people were well mannered and very respectable. They worked in a timely manner and also cleaned behind themselves. I was very pleased with the great job they performed.